This voice call solution is one that really works for business, not the other way round. With Uncapped Voice, you can put an end to rapid phone bill escalation: pay per number of concurrent calls required per site (in increments of 5, 10 or 15), while enjoying an unlimited number of calls to all South African destinations and popular international destinations. Keep your geographic-based number (011, 012, etc.), and enjoy 24/7 year-round support – all with the added security of a solid service level agreement with guaranteed response times from our skilled technicians.
What last mile option are available?
For 10 and 15 channel services, dedicated last mile (fibre or wireless) into the Vox network is a basic requirement. For 5 channel service, either dedicated or contended last mile services like ADSL is a basic requirement.
What if I need to call international destination that are blocked by the uncapped calling plan?
Provided that written confirmation is received from the main customer contact, Vox will unblock the destinations and apply a low call charge for calls to those destinations.
Can I port my Telkom number to MLData?
Yes, GNP (geographic number porting) legislation allows for the porting of geographic numbers (like 011, 021, 031, etc) to registered entities like Vox. Unfortunately, non-geographic numbers (like 0800, 0860, 0861, 087) cannot be ported at this time.
Can I keep my existing PBX and make use of MLData’s Uncapped voice services?
Yes, by installing a MLData supplied voice gateway we can connect to any PBX.